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Building Capacity in Long-term Care

The Building Capacity in Long-term Care project is a national initiative to address the acute labour shortages in the long-term care sector exacerbated by the COVID-19 pandemic.

As part of the project, CICan is collaborating with colleges and institutes from across the country to develop and implement the Supportive Care Assistant Program, a fully subsidized micro-credential to prepare new workers for careers in the sector. Up to 2,600 supportive care assistants will be trained nationally.

The program:

  • supports those living and those working in long-term care homes
  • provides opportunities for displaced workers affected by the COVID-19 pandemic to get new skills and training for in-demand jobs
  • is offered at no cost to participants
  • includes six-weeks of online training and a four-month paid work placement
  • is offered in both French and English
  • ladders into full personal care provider* certification

CICan is working with its members, provinces/territories, employers, workers’ organizations, unions, and other stakeholders to create a pathway for graduates to transition and become fully credentialed personal care providers, ensuring a meaningful career path.

Together, the group will also create national occupational standards for the supportive care sector.

The content and educational materials developed for the Supportive Care Assistant Program will be made available to training delivery organizations through an open education platform. For more information or to become a training delivery partner, contact

*also called personal support workers, health care aides and other titles

Fast Facts

  • Up to 2,600 new supportive care assistants will be trained nationally to support and strengthen the long-term care sector.
  • Partner employers will receive a $5,000 wage subsidy per participant.
  • The demand for personal care providers is increasing. In the next 30 years, the number of Canadians over the age of 85 is expected to triple.

Funded By

Funded by Employment and Social Development Canada

Sustainable Development Goals

  • Goal 3: Good Health and Well-being
  • Goal 4: Quality Education
  • Goal 8 Decent Work and Economic Growth
  • Goal 16: Peace and Justice Strong Institutions
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