Main Content

Posts Tagged: Oral Communication

March 2, 2015

Working With Others: Building a Better Team

Workshop outline for trainers on Working with others. It includes detailed activities and can be adapted for other ES training for trainers in SMEs (Small and Medium Enterprises) and in Colleges.
Read more
Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

How I Act in Conflicts?

Self-assessment handout for learners on identifying their personal style when fscing conflicts. See, 'Customer Workshop: Excellent Communication Skills.'
Read more
Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Customer Service Workshop: Excellent Communication Skills

Customer service trainer's workbook of activities, including hsndouts employees in SMEs (Small and Medium Enterprises). See, 'How I Act  in Conflict?', 'Active Listening Self-Assessment','Communication Skills: Non-Verbal/Body Language', 'Working With Others: Building a Better Team'.
Read more
Tags: Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Essential Skills Seminar

Power Point presentation to employers on benefits of implementing Essential Skills in the workplace.
Read more
Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Working with Others

Self-assessment grid Team Work for employees in SME (small and Medium Enterprise).
Read more
Tags: Oral Communication, Working with Others, Essential Skills
March 2, 2015

Interview Questionnaire

Interview Questionnaire and Hiring Checklist for employers in SMEs (Small and Medium Enterprises).
Read more
Tags: Computer Use, Continuous Learning, Document Use, Numeracy, Oral Communication, Reading
March 2, 2015

Introduction to Essential Skills

Power Point Presentation for employers and employees in SMEs(Small and Medium Enterprises) which features icebreaker and other activities to promote the importance of ES in workplace.
Read more
Tags: Computer Use, Continuous Learning, Document Use, Numeracy, Oral Communication, Reading
March 2, 2015

Essential Skills and Customer Service

Orientation seminar on Essential Skills and Customer service in SMEs (Small and Medium Enterprises) in the retail sector. This document includes activities and grids.
Read more
Tags: Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Essential Skills and Your Business

Power Point presentation on the importance of ES for employrs and employees in SME - (Small and Medium entreprises).
Read more
Tags: Document Use, Numeracy, Oral Communication, Reading, Thinking, Working with Others