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Posts Tagged: Essential Skills

March 2, 2015

Training Guide – Sections 1 & 2

Training Guide on NOCs (National Occupational Profiles), Essential Skills and Assessments for employers and HR Managers in SMEs (Small and Medium Enterprises). See 'Training Guide - Section 3 &4'.
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Tags: Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Workplace Essential Skills

Promotional flyer on ES for employers in SMEs (Small and Medium Entreprises)
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Tags: Document Use, Oral Communication, Reading, Working with Others, Essential Skills
March 2, 2015

The Value of Education: Fundamentals

Power Point Presentation on the value of ES for improved Workplace productivity, quality and safety. For use with various target groups including Aboriginal people, Immigrants in Trucking and Apprenticeships.
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Tags: Computer Use, Continuous Learning, Document Use, Numeracy, Oral Communication, Reading
March 2, 2015

Active Listening Self-Assessment

Active Listening Self-Assessment Grid for employees in SMEs (Small to Medium Enterprises) Can be usd in HR activities. See, 'Customer Service Workshop: Excellent Communications Skills'.
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Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Working With Others: Building a Better Team

Workshop outline for trainers on Working with others. It includes detailed activities and can be adapted for other ES training for trainers in SMEs (Small and Medium Enterprises) and in Colleges.
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Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

How I Act in Conflicts?

Self-assessment handout for learners on identifying their personal style when fscing conflicts. See, 'Customer Workshop: Excellent Communication Skills.'
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Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills
March 2, 2015

Customer Service Workshop: Excellent Communication Skills

Customer service trainer's workbook of activities, including hsndouts employees in SMEs (Small and Medium Enterprises). See, 'How I Act  in Conflict?', 'Active Listening Self-Assessment','Communication Skills: Non-Verbal/Body Language', 'Working With Others: Building a Better Team'.
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Tags: Oral Communication, Thinking, Working with Others, Essential Skills