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March 2, 2015

Effective Teamwork: Day 1

Participant's workbook developed during the Chamber of of Commerce Project,on Team Work for managers in SMEs (Small and Medium Enterprises) using Insights Discovery. See,'Effective Teamwork: Day 2' and 'Effective Teamwork: Day 3'.
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Tags: Working with Others, Essential Skills
March 2, 2015

Customer Service Best Practices

This Power Point presentation provides methods to enhance customer service in SMEs (Small and Medium Enterprises).
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Tags: Computer Use, Oral Communication, Thinking, Working with Others, Essential Skills