March 2, 2015
Training Guide on NOCs (National Occupational Profiles, Essential Skills and Assessments for employers and HR Managers in SMEs (Small and Medium enterprises). Please consult 'Training Guide Sections 1 & 2.'
Read more Tags: Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Training Guide on NOCs (National Occupational Profiles), Essential Skills and Assessments for employers and HR Managers in SMEs (Small and Medium Enterprises). See 'Training Guide - Section 3 &4'.
Read more Tags: Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Is a two-page promotional flyer which offers training opportunities for mid-managers to improve their management skills.
Read more Tags: Computer Use, Continuous Learning, Document Use, Essential Skills, Numeracy, Oral Communication
March 2, 2015
Promotional flyer on ES for employers in SMEs (Small and Medium Entreprises)
Read more Tags: Document Use, Essential Skills, Oral Communication, Reading, Working with Others
March 2, 2015
Power Point Presentation on the value of ES for improved Workplace productivity, quality and safety. For use with various target groups including Aboriginal people, Immigrants in Trucking and Apprenticeships.
Read more Tags: Computer Use, Continuous Learning, Document Use, Essential Skills, Numeracy, Oral Communication
March 2, 2015
Active Listening Self-Assessment Grid for employees in SMEs (Small to Medium Enterprises) Can be usd in HR activities. See, 'Customer Service Workshop: Excellent Communications Skills'.
Read more Tags: Computer Use, Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Activities for trainers in SMEs (Small to Medium Enterprises). See 'Customer Worrkshop: Excellent Communications Skills.'
Read more Tags: Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Workshop outline for trainers on Working with others. It includes detailed activities and can be adapted for other ES training for trainers in SMEs (Small and Medium Enterprises) and in Colleges.
Read more Tags: Computer Use, Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Self-assessment handout for learners on identifying their personal style when fscing conflicts. See, 'Customer Workshop: Excellent Communication Skills.'
Read more Tags: Computer Use, Essential Skills, Oral Communication, Thinking, Working with Others
March 2, 2015
Customer service trainer's workbook of activities, including hsndouts employees in SMEs (Small and Medium Enterprises). See, 'How I Act in Conflict?', 'Active Listening Self-Assessment','Communication Skills: Non-Verbal/Body Language', 'Working With Others: Building a Better Team'.
Read more Tags: Essential Skills, Oral Communication, Thinking, Working with Others
