May 17, 2018
Sharing knowledge, sharing hope: a new approach to social service delivery
It’s a paradox of social work that services aimed at helping people get back on their feet and living independent lives have traditionally been “delivered” to them. Their needs are assessed by others, what’s best for them is determined by policies decided far from their day-to-day reality and individual circumstances. However, that’s starting to change, with a new approach known as “co-production” a social innovation where the service provider becomes a catalyst and facilitator rather than the key provider of services. The need for services is not determined by a provider, rather, professionals, and the people and families being served... Read more
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